Boost Your Front Desk Game

Meet Concierge Elite & Say Goodbye To...

Missed Calls + Opportunities

Rushed Client Interactions

Burnout + Team Instability

Trusted by:

Small Business Owners

Health Practice Owners

Enterprise Partners

Veterinarians

Integration. Better for You. Unique to Us.

We use YOUR Software and follow YOUR Process.

Not Enough Hands To Do It All?

If you're overworked and understaffed, relief is here! You deserve stability at the front desk and that's exactly what you'll get with our live virtual team.

what it means for you

Say Goodbye to Missed Calls

Say Goodbye to Missed Calls

With overflow call coverage, you never have to interrupt a critical patient conversation again just to put someone on hold.

Concierge Elite is your dream support team.

“I don't know what we'd do without the Concierge team and I wouldn't want to go back to the way things were before we had the service! It's been a real life saver.”

Front Desk Lead
West Bloomfield Township, MI

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Appointments Booked Even After You Close

The highest number of missed calls is 1 hour before you open and 2 hours after you close.

Our team will answer these otherwise missed calls, speak with your clients, and even schedule their appointments with YOUR SOFTWARE...a unique benefit of our service.

“We are seeing more new clients per month and that's entirely attributed to the Concierge team and their ability to capture those otherwise missed opportunities for us. It's been a game changer.”

DVM & Practice Owner
Coral Springs, FL

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Appointments Booked Even After You Close
Reactivation Calls Every Day

Reactivation Calls Every Day

Re-activating lapsed patients is at the heart of your business, but oftentimes it's neglected.

Our team will follow your process to drive your reactivation engine each and every day. Without fail.

This is revenue just waiting to be called upon.
Pun intended.

“My front desk team is able to focus on the patients that are right in front of them instead of worrying about missing phone calls. With the Concierge team's support, we have taken the patient experience to the next level.”

Dentist & Practice Owner
Miami Beach, FL

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WHAT WE CAN DO FOR YOU

Appointment
Booking

Outbound
Calls

After Hours
Support

Quotes &
Follow-ups

Text & Chat

Records
Requests

Data Entry

WE LOVE WHAT WE DO

24/7 Virtual Receptionists “I'm honored to lead a team of such passionate call agents. This team works so hard to bring their A-game to every call and it shows!”

Alexis

Team Lead

Services Call Center “I love when a front desk team member tells me how essential we are to their daily operations...and their sanity. It's so rewarding.”

Alissa

Onboarding & Client Success

Answering Service for Medical “It really does feel like we're an extension of the front desk teams we serve. I know we're making a difference every day and that feels good.”

Lacey

Call Agent

Medical Answering Service “With such a high volume of calls, I'm continuously amazed by our quality score. It's great to see how much our training pays off.”

Jon

Quality Assurance